You might also want to make sure that you’re logged into the game with the right Google account. If you’re using Android, try removing Pokemon Go’s permissions from your Google account setting and then reinstall the app. Try logging out of your account and logging back in.
If you know you didn’t violate TOS and you’re still getting this message, it could be some kind of glitch or error. While we wait to find out what’s going on, here are some steps to follow if you ever get the “Failed to Log In” error or the “Unable to Authenticate” error and Niantic isn’t having server or technical issues.įirst, there’s a chance you might have been banned by Niantic if you used a spoofer, falsified your location, or were otherwise breaking the game’s TOS. Players who think they are banned can appeal it at Niantic’s page here. If You’re the Only One Getting the Error, Here’s What To Do If it doesn’t seem to be affecting everyone, then read on for details about what to do. If you visit this article in the future because you’re seeing more issues, remember that the first possibility is a server-wide issue or technical problem. It looks like the game is already back online.
Update: the issue seems to be with Google Cloud's load balancer and is affecting at least the following apps – Snapchat, Discord, Rocket League, Spotify, Pokemon Go, Ingress, Social Blade #pokemongo #down #discord
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