I just want to print envelopes with return address information on following is guess-work, not to be confused with actual knowledge: I had hope, for the past year or so, since I was able to finally find a solution, but that solution no longer works. I am wedded to HP printers due to circumstances beyond my control. I follow the Devices and Printers sections to no avail.Ĭompetitor's printers can print envelopes with no issues. Most of the procedures in the document can't even be followed due to the HP OfficeJet 6978's print dialogues no longer having "Advanced" buttons anywhere in them. The other half of the time, it yields no positive result, just the same truncation. Half of the time I create the new "form" it doesn't even show up as an available paper size. This procedure does not work on my new computer. After many many correspondences with HP support, I received information which showed me how to create custom paper sizes which finally allowed me to print #10 envelopes basically edge to edge, just by creating an additional #10 envelope size and using that new one instead, in spite of it matching the default #10 envelope settings. I have never had an HP printer, of which I've had many, print envelopes without this issue, except my last computer, which I've had to move away from since it's nine years old. The kicker is that if I reposition to compensate, which puts my return address an absurd inch to inch and a half away from the left side of the envelope, the RIGHT side of the return address is cut off, which is absolutely bonkers since there's still about seven more inches of space on the right side. My margins can be set to any number, it doesn't matter, the left is cut off. When I get the print preview, the left 0.5 to 0.75 -ish inches of the return address are cut off. I position it in the upper left corner of the envelope in the document and attempt to print. When printing my envelopes, I use a single picture which contains my stylized return address block. I am using a document saved from an old computer, from which it printed fine (after a whole lot of work, which I will also explain). If it should matter, this is a brand new just out of the box computer. I am trying to print a #10 envelope on Microsoft Word (latest version) on Windows 10 Pro (latest updates).
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